My Oracle Support Banner

Error "The Question Is Incorrect" Is Observed When the Admin User Tries to Set the Security Question in Arabic Language (Doc ID 2755498.1)

Last updated on FEBRUARY 26, 2021

Applies to:

Oracle Banking Digital Experience - Version 20.1.0.0.0 to 20.1.0.0.0 [Release 20]
Information in this document applies to any platform.

Symptoms

When the Admin user tries to set the security question in Arabic language, the following error occurs. 

ERROR
-----------------------
The Question Is Incorrect

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login with the admin user in Arabic language
2. Navigate to Security --> Security question Maintenance, set security questions

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.