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Error "Must Match This Pattern [a-z A-Z0-9%&;]" Displayed While Creating Service Request With $ Symbol In Description Text Field. (Doc ID 2755921.1)

Last updated on FEBRUARY 26, 2021

Applies to:

Oracle Banking Digital Experience - Version 19.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Service Request - "$" symbol is not accepted

ERROR
-----------------------
must match this pattern [a-z A-Z0-9%&;]

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to OBDX with retail user.
2. Navigate to "Service request"
3. Enter any description with $ sign in it

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, user not able to create any service request with $ sign.

Changes

 No changes in the environment, product, account or hardware triggers this problem.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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