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In Multiple Transfers, Request For Payment Purpose Mapping Getting Submitted Though Payment Purpose Mapping Is Not Pre-integrated With OBPM 14.3. (Doc ID 2755986.1)

Last updated on MARCH 05, 2021

Applies to:

Oracle Banking Digital Experience - Version 19.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to perform multiple transfer,
the following error occurs.

ERROR
-----------------------
System cannot process this request.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
a)Login as OBDX application as retail user
b)Go to Dashboard > Toggle Menu > Payments > Payments and Transfers > Multiple Transfers
c)Select the Multiple Transfer
d)Choose Payee1 and enter the details.
e)Select transfer when as now
f)Enter note and click on save
g)Save the Payee1 Information
h)Click on add another Payment
j)Choose Payee2 and enter required details
j)Select transfer when as now
k)Enter note and click on save
l)Click on submit button
m) System cannot process this request error on screen

Cause

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In this Document
Symptoms
Cause
Solution
References


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