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While Applying New Debit Card, 'Request Type' Is Null For Admin User. (Doc ID 2756372.1)

Last updated on MARCH 02, 2021

Applies to:

Oracle Banking Digital Experience - Version 19.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 19.2.0.0.0 version, Implementation Support

ACTUAL BEHAVIOR
---------------
'RequestType' passed empty for new debit card request.

EXPECTED BEHAVIOR
-----------------------
For debit card request, 'RequestType' (New) should hold the actual value.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
a)Login as Retail user
b)Click on toggle and navigate to Accounts-->Current and Savings > Debit Cards > Apply for New
c)Enter the details, specify reason as new card and click on submit and confirm.
d)Login as Admin user
e)Click on toggle menu and navigate to Others >Request Processing
f)Click on new debit card request.
g)Observed that value not displayed for request type field



Cause

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In this Document
Symptoms
Cause
Solution
References


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