Java.sql.SQLIntegrityConstraintViolationException: Error Encountered When Doing Self Registration (Doc ID 2756578.1)

Last updated on MARCH 03, 2021

Applies to:

Symptoms

System cannot process the request, please try again later. when doing self registration.

ERROR
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<Error> <com.ofss.fc.app.Interaction> <BEA-000000> <Critical data constraints were violated, and process could not be completed.[

Internal Exception: java.sql.SQLIntegrityConstraintViolationException: ORA-01400: cannot insert NULL into ("DIGX_UM_USERPARTY_RELATION"."PARTY_ID"))

[ERROR] [] [com.ofss.digx.app.sms.service.user.registration.Registration] [tid: [ACTIVE].ExecuteThread: '37' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: ] [ecid: 0006s1x9kloFw00Fzzw0w00002mb000f2V,0:1] [APP: obdx.app.rest.idm] [partition-name: DOMAIN] [tenant-name: GLOBAL] [< 1443-0238-6695-3672-4065 >] RuntimeException from create method of class com.ofss.digx.app.sms.service.user.registration.Registration for RegistrationResponseDTO 'com.ofss.digx.app.sms.dto.user.registration.RegistrationDTO@34c3e7c5'[[
java.lang.NullPointerException

]]

STEPS
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The issue can be reproduced at will with the following steps:
1. Home--> self-register
2. Enter the customer details
3. Click on next and enter the OTP
4. Navigate to the user name and password screen
5. Generate user name and enter password details
6. On click of submit button, system encountered error. 

Changes

Cause

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