Downloading Pre-Generated Statement Not Working In Android For 19.1.0.6.0
(Doc ID 2756958.1)
Last updated on MARCH 08, 2023
Applies to:
Oracle Banking Digital Experience - Version 19.1.0.0.0 to 19.1.0.0.0 [Release 19]Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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When a retailer/corporate user attempts to download the PDF file from the Pre-Generated statement in the Account details module, it is not downloaded on Android devices.
EXPECTED BEHAVIOR
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In the Android OBDX application, the Pre-Generated Statement of the Account details should be download in PDF format.
STEPS
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The issue can be reproduced at will with the following steps:
1. Login by retailer/corporate user
2. Go to the Account details
3. Search for the Account Statement
4. Click on Pre-Generated Statement then select the desired period and search.
5. On the displayed statements when will click on any of them to download it. But it will not work.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |