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Edit or Close Virtual Account Structure for Multi-currency Account Number Results in Error - 'System cannot process request,Please try later.' (Doc ID 2757327.1)

Last updated on MARCH 05, 2021

Applies to:

Oracle Banking Digital Experience - Version 20.1.0.0.0 to 20.1.0.0.0 [Release 20]
Information in this document applies to any platform.

Symptoms

When attempting to Edit or Close Virtual Account Structure for Multi-Currency Account Number,
the following error occurs.

ERROR
-----------------------
System cannot process request,Please try later.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to OBDX application.
2. Navigate to Toggle Menu > Virtual Account Management > Virtual Accounts Structure> Edit or Close Virtual Account Structure
  OR
  Toggle Menu > Virtual Account Management > Overview > Virtual Accounts Structure> Edit or Close Virtual Account Structure
3. Proceed through steps.
4. Observe the error on submitting the request.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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