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Error - '500 Internal Server Error' Is Observed When Fetching Interest Rates on Create Virtual Account Screen. (Doc ID 2757334.1)

Last updated on MARCH 05, 2021

Applies to:

Oracle Banking Digital Experience - Version 20.1.0.0.0 to 20.1.0.0.0 [Release 20]
Information in this document applies to any platform.

Symptoms

When attempting to fetch Interest Rates on Create Virtual Account screen
the following error occurs.

ERROR
-----------------------
500 Internal Server Error

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to OBDX application.
2. Navigate to Toggle Menu > Virtual Account Management > Virtual Account > Create Virtual Account
  OR
  Toggle Menu > Virtual Account Management> Overview > Virtual Entity Summary > Create Virtual Account

3. Select Branch Name, Currency and Product. Observe that interest rate is not getting fetched.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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