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Payoff Quote Transactions not getting posted. (Doc ID 2757866.1)

Last updated on MARCH 10, 2021

Applies to:

Oracle Financial Services Lending and Leasing - Version 14.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------

For accounts having escrow which are matured, when posting the PAYOFF_QUOTE transaction, system not posting the transaction and getting stuck.

EXPECTED BEHAVIOR
--------------------------------
Payoff quote transaction should get posted successfully.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Select an account with escrow which is matured.
2. Post a payoff quote transaction.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:

Due to this issue, users cannot service the escrow account that are matured.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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