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Error "javax.xml.transform.TransformerConfigurationException: Content is not allowed in prolog" Is Encountered While Viewing File Upload Transfer E-receipt in PDF Format (Doc ID 2759558.1)

Last updated on MARCH 16, 2021

Applies to:

Oracle Banking Digital Experience - Version 20.1.0.0.0 to 20.1.0.0.0 [Release 20]
Information in this document applies to any platform.

Symptoms

When attempting to download and view Processed File Upload E-Receipt as PDF from File Upload Inquiry,
the following error occurs.

ERROR
-----------------------
Failed processing of PDF for response of the type com.ofss.digx.app.fileupload.dto.RecordDetailsResponseDTO and media type application/pdf
javax.xml.transform.TransformerConfigurationException: Content is not allowed in prolog.
at com.sun.org.apache.xalan.internal.xsltc.trax.TransformerFactoryImpl.newTemplates(TransformerFactoryImpl.java:988)
at weblogic.xml.jaxp.WebLogicTransformerFactory.newTemplates(WebLogicTransformerFactory.java:172)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login via corporate user. Navigate to Corporate Dashboard > Quick Links > Uploaded File Inquiry
2. Click on Processed File Reference ID.
3. Click on E-Receipt option and in "Download As" option select PDF
4. Try to open the downloaded PDF

Cause

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In this Document
Symptoms
Cause
Solution
References


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