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Error "javax.xml.transform.TransformerConfigurationException: Content is not allowed in prolog" Is Encountered While Viewing File Upload Transfer E-receipt in PDF Format (Doc ID 2759558.1)

Last updated on MARCH 16, 2021

Applies to:

Oracle Banking Digital Experience - Version to [Release 20]
Information in this document applies to any platform.


When attempting to download and view Processed File Upload E-Receipt as PDF from File Upload Inquiry,
the following error occurs.

Failed processing of PDF for response of the type and media type application/pdf
javax.xml.transform.TransformerConfigurationException: Content is not allowed in prolog.
at weblogic.xml.jaxp.WebLogicTransformerFactory.newTemplates(

The issue can be reproduced at will with the following steps:
1. Login via corporate user. Navigate to Corporate Dashboard > Quick Links > Uploaded File Inquiry
2. Click on Processed File Reference ID.
3. Click on E-Receipt option and in "Download As" option select PDF
4. Try to open the downloaded PDF


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