Transaction Disappears From Checker Even Before Grace Period Finishes
(Doc ID 2759619.1)
Last updated on JANUARY 18, 2022
Applies to:
Oracle Banking Digital Experience - Version 20.1.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Transactions are disappearing from the checker dashboard, even though the grace period is configured on 5 days for this specific party.
EXPECTED BEHAVIOR
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Transaction should be available on checker dashboard till the grace period get expired.
STEPS
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The issue can be reproduced at will with the following steps:
Bank has maintained grace period for their expiry transactions .
1. Initiate a transaction from Initiator .
2. Go to the pending activity screen from Authroizer. It shows expired transactions in the list .
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |