CL || Unable to amend loan account after branch merger ||CL-COL-019
(Doc ID 2759643.1)
Last updated on MARCH 22, 2021
Applies to:
Oracle FLEXCUBE Universal Banking - Version 12.0.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.0.3 version, Production Support-CET
Issue description:
Branch merger activity happened ( Example Source :003 and Destination : 001).
After branch merger - user is trying to amend the CL account and getting below mentioned error.
ERROR
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Error : CL-COL-019 -Linkage details can be modified only for new collateral.
STEPS
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The issue can be reproduced at will with the following steps:
1. Book a loan account.
2. Perform branch merger activity.
3. Amend the loan account and save.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |