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CL || Unable to amend loan account after branch merger ||CL-COL-019 (Doc ID 2759643.1)

Last updated on MARCH 22, 2021

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.0.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.0.3 version, Production Support-CET


Issue description:
Branch merger activity happened ( Example Source :003 and Destination : 001).
After branch merger - user is trying to amend the CL account and getting below mentioned error.


ERROR
-----------------------
Error : CL-COL-019 -Linkage details can be modified only for new collateral.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Book a loan account.
2. Perform branch merger activity.
3. Amend the loan account and save.


Cause

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In this Document
Symptoms
Cause
Solution
References


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