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The Push Notification Does Not Appear On The IOS OBDX Mobile Application. (Doc ID 2760063.1)

Last updated on MARCH 21, 2021

Applies to:

Oracle Banking Digital Experience - Version 19.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When the bank's people try to generate two certificates to work with push notifications on the iOS device, the notification does not appear in the OBDX application.

EXPECTED BEHAVIOR
-----------------------
The push notification should appear on the iOS device for the OBDX application.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. try to generate 2 certificate
2. Add the push notification capabilities to the project.
3. In the Admin panel, enabled all types of notifications for all the events for the user.
4. Will see the notification will not appear on the iOS device.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot able to get a push notification on their iOS devices.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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