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While Applying New Debit Card, Cyrillic Characters Are Not Accepted For Name Field. Error "Invalid Embossing Name" Displayed. (Doc ID 2760422.1)

Last updated on MARCH 15, 2021

Applies to:

Oracle Banking Digital Experience - Version 19.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Cyrillic char not working for "Apply New Debit Card", following error is displayed.

ERROR
-----------------------
Invalid Embossing Name


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to OBDX with Retail user.
2. Navigate to "Account ->Current and Saving -> Debit Cards -> Click Apply for New"
3. Enter Cyrillic character as "Суреш "

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, user is not able to apply debit card for Cyrillic characters.

Changes

No changes in the environment, product, account or hardware triggers this problem. 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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