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Account Balance Mismatch On Widget “ My Net Worth – I Owe “ For Accounts Having Negative Balance (Doc ID 2760820.1)

Last updated on MARCH 18, 2021

Applies to:

Oracle Banking Digital Experience - Version 18.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to negative account balance on dashboard,
the following error occurs.

ERROR
-----------------------

In widget - "My Net Worth- I owe - Current & Savings-OD' displays 0 .

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login with retail user
2. Check on dashboard for My Net Worth” -> I Owe and “My Accounts” -> Current & Savings Widgets
3. In account balance check for user account negative balance and tally with current & savings OD amount displayed



Cause

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In this Document
Symptoms
Cause
Solution
References


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