Account Balance Mismatch On Widget “ My Net Worth – I Owe “ For Accounts Having Negative Balance
(Doc ID 2760820.1)
Last updated on MARCH 18, 2021
Applies to:
Oracle Banking Digital Experience - Version 18.3.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
When attempting to negative account balance on dashboard,
the following error occurs.
ERROR
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In widget - "My Net Worth- I owe - Current & Savings-OD' displays 0 .
STEPS
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The issue can be reproduced at will with the following steps:
1. Login with retail user
2. Check on dashboard for My Net Worth” -> I Owe and “My Accounts” -> Current & Savings Widgets
3. In account balance check for user account negative balance and tally with current & savings OD amount displayed
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |