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On Widget Management Screen , Admin Enabled Widget Not Getting Displayed (Doc ID 2761530.1)

Last updated on MARCH 18, 2021

Applies to:

Oracle FLEXCUBE Direct Banking - Version DB 12.0.1 and later
Information in this document applies to any platform.

Symptoms


When attempting to enable the widget from admin screen for a user (retail or corporate )
the following error occurs.

ERROR
-----------------------
The widget doesnt get displayed on users dashboard


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login into application with admin user - enable the widget for the user
2. Restart the application server , login into application with a user
3. Navigate to the widget user management screen - check for enabled widget

Cause

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In this Document
Symptoms
Cause
Solution
References


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