My Oracle Support Banner

TD Account Activity Screen Shows the Incorrect Running Balance (Doc ID 2762928.1)

Last updated on MARCH 25, 2021

Applies to:

Oracle FLEXCUBE Direct Banking - Version DB 12.0.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to view TD account activity,
the following error occurs

ERROR
-----------------------
The running balance is displayed as 0

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login into application with corporate user
2. Navigate to the TD Account activity
3. Check for running balance in the search criteria


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.