Lending PAYMENT_MEMO - Excess - Insurance Rebate
(Doc ID 2762982.1)
Last updated on MARCH 28, 2021
Applies to:
Oracle Financial Services Lending and Leasing - Version 14.2.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 14.2.0.0.0 version,
ACTUAL BEHAVIOR
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Lending PAYMENT_MEMO - Excess - Insurance rebate
Issue when a memo payment is clearing full advance balance amount, sytem creating false credits.
EXPECTED BEHAVIOR
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System should not create wrong memo payment which is clearing full advance balance amount, creating false credits.
STEPS
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The issue can be reproduced at will with the following steps:
1) Run billing job and make payment so that no dues
2) Make extra payment to create memo excess
3) Take payoff quote and make payoff payment
4) Verify allocation of payment made from memo excess
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot have the payment memo correctly which is clearing the account advance balance.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |