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EAC Queue For ACH CT transactions failing with error PM-QUEUE-03 (Doc ID 2763246.1)

Last updated on MARCH 26, 2021

Applies to:

Oracle Banking Payments - Version 14.3.0.0.0 to 14.3.0.0.0 [Release 14]
Information in this document applies to any platform.

Symptoms

On : 14.3.0.0.0 version, Implementation Support

While doing retry for ACH CT transactions from EAC queue, it is failing as not able to find account number because transaction is not getting retrieved .

Class Name: QueueProcessor
Function: doEcaRetryCheck

ERROR
-----------------------
PM-QUEUE-03 Processing Failed


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Create transaction using PXDOTONL
2) The transaction will move to sanction queue.
3) Get a PENDING response for transaction
4) Go to sanction queue
5) Select transaction and Click on RESEND
6) it is failing with error not able to find account number because transaction is not getting retrieved .
 



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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