Residual Value Amount Is not Liquidated On Full Repayment of Principal Due (Doc ID 2763545.1)

Last updated on JANUARY 24, 2022

Applies to:

Symptoms

ACTUAL BEHAVIOR
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When a contract is booked with residual value and funds are short to liquidate the residual value/last installment, when further funds are deposited in customer account and executed the EOD, system is not liquidating the residual value.

EXPECTED BEHAVIOR
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When the sufficient amount is available before EOD, system should consider same to liquidate the residual value amount.

STEPS
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The issue can be reproduced at will with the following steps:
1. Book a back value dated contract with residual value
2. Make sure insufficient funds to liquidate the residual value or last installment
3. Run an EOD and check for partial liquidation of last installment/residual value amount
4. Deposit suffient fund into customer account
5. On executing next EOD, system is not liquidating the residual value.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users are unable to liquidate the residual value amount.

Cause

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