Incorrect Close Mode For Close Mode Product
(Doc ID 2763655.1)
Last updated on AUGUST 23, 2021
Applies to:
Oracle FLEXCUBE Universal Banking - Version 12.4.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On trying to close the account FT Close mode product then system is throwing error "Invalid close mode product. Please select a Debit Product for close mode
ERROR
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ST-ACC-703:Invalid close mode product. Please select a Debit Product for close mode~
ST-SAVE-012!Failed to Close the Record
STEPS
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The issue can be reproduced at will with the following steps:
1. Goto STDCUSAC screen
2. Query the account
3. Try to close the account by entering the close mode and product
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot close the account
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |