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Incorrect Close Mode For Close Mode Product (Doc ID 2763655.1)

Last updated on MARCH 29, 2021

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms


On trying to close the account FT Close mode product then system is throwing error "Invalid close mode product. Please select a Debit Product for close mode

ERROR
-----------------------

ST-ACC-703:Invalid close mode product. Please select a Debit Product for close mode~
ST-SAVE-012!Failed to Close the Record

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Goto STDCUSAC screen
2. Query the account
3. Try to close the account by entering the close mode and product

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot close the account

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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