Incorrect Close Mode For Close Mode Product (Doc ID 2763655.1)

Last updated on AUGUST 23, 2021

Applies to:

Symptoms

On trying to close the account FT Close mode product then system is throwing error "Invalid close mode product. Please select a Debit Product for close mode

ERROR
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ST-ACC-703:Invalid close mode product. Please select a Debit Product for close mode~
ST-SAVE-012!Failed to Close the Record

STEPS
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The issue can be reproduced at will with the following steps:
1. Goto STDCUSAC screen
2. Query the account
3. Try to close the account by entering the close mode and product

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot close the account

Changes

Cause

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