Error "Please Select At Least One Alert For Subscription." Is Displayed When Corporate User Click On Any Option From "Send Alert Via" Option.
(Doc ID 2763666.1)
Last updated on MARCH 26, 2021
Applies to:
Oracle Banking Digital Experience - Version 20.1.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
Alert Subscription Screen stops working after clicking on any of the options of "Send Alert Via"
ERROR
-----------------------
Please select at least one alert for subscription.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to OBDX with admin user.
2. Navigate to "Alert Subscription"
3. Select corporate user.
4. Select any alert event for search user.
5. Click on any option in "Send Alert Via"
6. Screen shows no details. Blank screen is visible with no alert events.
7. Click on "Save" button
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, user is not able to set any alert subscriptions for selected user and event.
Changes
No changes in the environment, product, account or hardware triggers this problem.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Changes |
Cause |
Solution |
References |