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Unable To View Logo In Term Deposit Pre-generated Statement. (Doc ID 2765331.1)

Last updated on MARCH 11, 2022

Applies to:

Oracle Banking Digital Experience - Version 19.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Unable to view the bank logo in downloaded term deposit pre-generated statement pdf file.

EXPECTED BEHAVIOR
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Bank logo should be visible in the downloaded pdf file.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login to OBDX application as retail user.
2. Click on toggle menu and navigate to Accounts-->Term Deposits --> View Statement.
3. Click on pre-generated statement, select year and month and click on search.
4. Click on the pdf link to download pdf, observed that bank logo not shown on downloaded pdf file.



Cause

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In this Document
Symptoms
Cause
Solution
References


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