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Search Criteria Across The Correspondence Screen Does Not Work (Doc ID 2766448.1)

Last updated on APRIL 06, 2021

Applies to:

Oracle Financial Services Lending and Leasing - Version 14.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.5.0.0.0 version, Production Support-SET

ACTUAL BEHAVIOR
---------------
Search criteria across the Correspondence screen does not work

Document elements setup in mix case doesn't appears in the search screen.

EXPECTED BEHAVIOR
-----------------------
System should allow lower case in the document definition and as well as in search.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to setup --> Correspondence
2. Click on Loan -->Documents tab
3. Click on ADD button and enter all required elements
4. Verify if system allow user to enter description in lower case
5. Verify if the system allow user to search with lower case letters in description.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, bank unable to match the elements with banker system.

Cause

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In this Document
Symptoms
Cause
Solution


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