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Unable To Disable Debit Card Reset PIN Functionality To Retail User For Mobile Application. (Doc ID 2767673.1)

Last updated on APRIL 09, 2021

Applies to:

Oracle Banking Digital Experience - Version 19.2.0.0.0 to 19.2.0.0.0 [Release 19]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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When a retailer user attempts to disable the reset pin functionality for the debit card in the role transaction mapping, at that time same reset pin functionality appears in the Debit card module in the OBDX Android mobile application.

EXPECTED BEHAVIOR
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After disabling the reset pin functionality for the debit card module in the role transaction mapping, that functionality should not display in the OBDX Android application.

STEPS
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The issue can be reproduced at will with the following steps:
A)- Unmapping the reset pin for debit card in role transaction mapping
  1)Login as an admin user.
  2) Go to the System Administrator option in the Dashboard
  3) Click on the Authorization and Access Controls section ans select the Role Transaction Mapping
  4) Under application role details, select the internal tab
  5) Under the retail user section, click on the customer role
  6) Then click on the Mobile application tab and navigate to the Current Account Saving Account.
  7) In the debit card module, disable the "Reset Pin"(uncheck reset pin)
 
B)- Observation 1:Internet Banking
  1) Login as a retail user using an internet web browser
  2) Click on the navigation drawer and select the Accounts module
  3) Then click on the Current & Savings
  4) Select Debit Cards and choose Manage Cards
  5) Will see Reset Pin tab is disabled(not visible).

C)- Observation 3:Mobile application
  1) Login as a retail user using an Android device
  2) Click on the navigation drawer and select the Accounts module
  3) Then click on the Current & Savings
  4) Select Debit Cards and choose Manage Cards
  5) Click on the toggle menu option on the right side corner of the screen
  5) Will see the Reset Pin tab is visible.

NOTE:
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The issue is simulating in both Mobile browser and mobile device as well.

Cause

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In this Document
Symptoms
Cause
Solution
References


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