Cloning Screen Not Working (Doc ID 2768001.1)

Last updated on APRIL 17, 2021

Applies to:

Goal

New clone screen is not working , on submit we are getting the below error

RM-TX-EX-01 :Unhandled Exception Occurred

Below log error
2021-04-05 20:02:04.092 INFO
[obremo-srv-bcn-branchcommon-services,eb307037ead05a92,eb307037ead05a92,true]
[${plato.service.env}] [null] [A1] [000] 57548 --- [ (self-tuning)']
s.b.s.BaseScreenClassOrchestratorService : Check all mandatory datasegments
and status
2021-04-05 20:02:04.095 ERROR
[obremo-srv-bcn-branchcommon-services,eb307037ead05a92,eb307037ead05a92,true]
[${plato.service.env}] [null] [A1] [000] 57548 --- [ (self-tuning)']
.d.BaseScreenClassOrchestratorRepository : No data found
2021-04-05 20:02:04.099 ERROR
[obremo-srv-bcn-branchcommon-services,eb307037ead05a92,eb307037ead05a92,true]
[${plato.service.env}] [null] [A1] [000] 57548 --- [ (self-tuning)']
o.f.o.c.s.e.BranchControllerAdvice : Exception Trace:
java.lang.IllegalStateException: No instances available for null
at
org.springframework.cloud.netflix.ribbon.RibbonLoadBalancerClient.execute(Ribb
onLoadBalancerClient.java:119)

even though we are maintaining the txn_ref_no in the below table
select * from SRV_TB_CM_ORCHESTRATOR_MSTR.
 

Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.