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Downloaded Reports Renders Blank Section in Space Provided for Bank Logo (Doc ID 2768626.1)

Last updated on MAY 03, 2021

Applies to:

Oracle Banking Digital Experience - Version 19.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Downloaded reports renders blank section in space provided for bank logo.

EXPECTED BEHAVIOR
-----------------------
Downloaded reports should contain bank logo instead of empty section in the location provided for bank logo.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Administrator Dashboard > Toggle menu > Reports > My Reports

2. The list of reports appears ( Report Name to search specific report. All the reports with the names will be listed.)
 
3. Report will be downloaded on click link under Report Sub Id column.

4. Observe that it does not contain bank logo.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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