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Downloaded Account statement From Core And OBDX Has Different Number Of Records (Doc ID 2768977.1)

Last updated on JULY 26, 2021

Applies to:

Oracle Banking Digital Experience - Version 18.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to download statement from Core and OBDX system,
the following error occurs.

ERROR
-----------------------
The transaction date between core and OBDX is mismatch


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Download statement from core - for particular dates
2. Download statements from OBDX for the same dates
3. Check for the details of records displayed in statement


Changes

 There are no changes in the environment, product,account and hardware that trigger the problem.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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