Downloaded Account statement From Core And OBDX Has Different Number Of Records
(Doc ID 2768977.1)
Last updated on MAY 12, 2022
Applies to:
Oracle Banking Digital Experience - Version 18.3.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
When attempting to download statement from Core and OBDX system,
the following error occurs.
ERROR
-----------------------
The transaction date between core and OBDX is mismatch
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Download statement from core - for particular dates
2. Download statements from OBDX for the same dates
3. Check for the details of records displayed in statement
Changes
There are no changes in the environment, product,account and hardware that trigger the problem.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |