Utility Payments(UP)- Creating UP Agreement Is Failing With Error "ST-OTHR-001- Character String Buffer Too Small"
(Doc ID 2768978.1)
Last updated on SEPTEMBER 27, 2021
Applies to:
Oracle FLEXCUBE Universal Banking - Version 11.83.03.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.83.03.0.0 version, Production Support-SET
When bank is creating an UP agreement with a customer previously created in Flexcube with a 38 character address,the transaction fails with error
ERROR
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'ST-OTHR-001'
STEPS
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The issue can be reproduced at will with the following steps:
1. Create a customer with an address longer than 35 characters.
2. Create a UP agreement with the same customer created in the previous step.
3. After saving check whether system is allowing to create an UP agreement or not.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, bank will have financial loss.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |