Expired Over Draft (OD) Amount Is Included in the ''Net Balance'' Displayed on 'Account Summary' Transaction.
(Doc ID 2769050.1)
Last updated on APRIL 16, 2021
Applies to:
Oracle Banking Digital Experience - Version 18.2.0.0.0 to 18.2.0.0.0 [Release 18]Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Expired Over Draft (OD) amount is included in the ''Net Balance'' displayed on 'Account Summary' transaction.
EXPECTED BEHAVIOR
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If OD amount/limit has expired then the same should not be included/added in the available balance.
STEPS
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The issue can be reproduced at will with the following steps:
1. Login to OBDX application with user whose OD limit has expired.
2. Navigate to Dashboard > Account Summary
OR
Toggle Menu > Accounts > Current and Savings > Overview> Account Summary
3. Check the Net Balance.
4. Net Balance is the sum of OD amount and available balance, irrespective of OD expiry date.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |