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In OBDX Mobile Application, E-receipt Does Not Get Downloaded Even After Getting A Confirming Message. (Doc ID 2770144.1)

Last updated on APRIL 21, 2021

Applies to:

Oracle Banking Digital Experience - Version 19.2.0.0.0 to 19.2.0.0.0 [Release 19]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
After the confirmation message "Please find the file in Downloads Folder of your file system", when the user checks the Download folder in the mobile, the e-receipt is not downloaded

EXPECTED BEHAVIOR
-----------------------
After the confirmation message, the e-receipt should be present in the download folder of mobile.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login into the application.
2. Do the domestic payment.
3. Pay and confirm the payment.
4. Click on E-receipt.


Cause

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In this Document
Symptoms
Cause
Solution


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