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Blank Page Is Displayed For "Disbursement Loan Inquiry" From Quicklinks (Doc ID 2770502.1)

Last updated on APRIL 27, 2021

Applies to:

Oracle Banking Digital Experience - Version 19.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Disbursement loan inquiry is not working from Quick links.

ERROR
-----------------------
Blank page is displayed.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to OBDX with Corporate user.
2. Navigate to "Loan Overview"
3. Click on Quick Links available for disbursement inquiry.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, user is not able to view disbursement details.

Changes

No changes in the environment, product, account or hardware triggers this problem.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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