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Reversal Transaction Not Going For Authorisation (Doc ID 2770514.1)

Last updated on JULY 11, 2022

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.0.1 and later
Information in this document applies to any platform.

Symptoms

On : 12.0.1 version, Production Support-SET

ACTUAL BEHAVIOR
---------------
Reversal transaction is not going for authorization to Checker if the transaction amount is above the limit.

EXPECTED BEHAVIOR
-----------------------
Reversal transaction should go for authorization to checker if the transaction amount is above the limit.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:


1) Login to Flexcube with Valid Credentials
2) Navigate to 1001/1401 Screens
3) Enter mandatory details and send it for authorization.
4) Upon successful authorization from Authorizer
5) Reverse the Authorized transaction from Workflow with firrst user (Inputter).

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, reversal transaction got auto-authorised without going to check eventhough transaction amount is above the limit.

Cause

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In this Document
Symptoms
Cause
Solution


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