Application Server Goes to Un-reachable/Warning State When Apple Push Notification Service (APNs) Server Certificate Is Not Updated.
(Doc ID 2770820.1)
Last updated on APRIL 28, 2021
Applies to:
Oracle Banking Digital Experience - Version 18.2.0.0.0 to 18.2.0.0.0 [Release 18]Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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The application server goes to un-reachable/warning state and re-start is required to re-store the online banking services. This issue is particularly observed when push notifications are in use/enabled at bank and APNs server certificate is not updated.
REFERENCE
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https://developer.apple.com/forums/thread/673698#:~:text=On March 29, 2021, token,GeoTrust Global CA root certificate
EXPECTED BEHAVIOR
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Application server should be running in 'Ok' state and OBDX application should work seamlessly without any performance issue.
Changes
The mandate to update the Apple Push Notification service (APNs) server certificate triggered this issue.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |