My Oracle Support Banner

Statement Consolidation Error In Due Date Change Transaction (Doc ID 2770973.1)

Last updated on MAY 03, 2021

Applies to:

Oracle Financial Services Lending and Leasing - Version 14.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.8.0.0.0 version, Production Support-SET

Statement Consolidation Error in Due Date Change Transaction

After upgradation customer receiving the following error message when attempting to use the Due Date Change transaction.

ERROR
-----------------------
Transaction not allowed to post as Statement Consolidation is Y.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create or select an active account.
2. Click on customer service.
3. Post an Due date change transaction.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot post due date change transaction on account .

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.