Loan contract still showing as pending for authorization even after authorization
(Doc ID 2773165.1)
Last updated on MAY 05, 2021
Applies to:
Oracle FLEXCUBE Universal Banking - Version 3.4 and laterInformation in this document applies to any platform.
Symptoms
On : 3.4 version, Production Support-SET
ACTUAL BEHAVIOR
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Even after authorizing the loan contract, still it is showing as pending for authorization, Also, not able to query the contract in payment input screen for manual adjustment.
EXPECTED BEHAVIOR
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After payment authorization, system should not show contract in pending for authorization mode and also system has to allow contract for manual adjustment.
STEPS
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The issue can be reproduced at will with the following steps:
1. Select a contract for making manual payment.
2. Make a loan contract payment.
3. After payment authorization, ensure contract is still in pending for authorization status in few tables.
4. Try to query the contract for further adjustmenets.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot is getting general ledger inconsistency and also not able to adjust the contract payments.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |