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Bill Pay "Mobile Number" field is Missing In verify Screen of Mobile Bill Payments (Doc ID 2774070.1)

Last updated on OCTOBER 21, 2021

Applies to:

Oracle Banking Digital Experience - Version 19.2.0.0.0 to 19.2.0.0.0 [Release 19]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
In Bill Pay Screen, for Mobile Bill Payments, the dynamic field "Mobile Number" is shown on the Initiate screen but is missing on the Review / Verify screen.

EXPECTED BEHAVIOR
-----------------------
Mobile Number field for Mobile Bill Payments should be visible in Initiate and Review Screens

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login into OBDX Application as a Retail User
2. Go to Bill Pay screen, select the Mobile Bill Payment
3. In Pay Bill section, there is a dynamic field “Mobile Number” which is displayed on the Initiate screen but the same is not displayed on the Review screen

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see mobile number in the verify screen of Bill Pay Functionality for Mobile Bill Payments.

Cause

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In this Document
Symptoms
Cause
Solution
References


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