My Oracle Support Banner

The Accrued Interest Value Is Not Displayed on Virtual Account (VA) Closure Screen for GBP Currency. (Doc ID 2775337.1)

Last updated on MAY 10, 2021

Applies to:

Oracle Banking Digital Experience - Version 20.1.0.0.0 to 20.1.0.0.0 [Release 20]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
For virtual account closure the accrued interest value is not displayed on closure screen if the virtual account has GBP (British pound) currency.

EXPECTED BEHAVIOR
-----------------------
The accrued interest value should be available for VA irrespective of the account currency.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to OBDX application.
2. Navigate to Toggle Menu > Virtual Account Management > Virtual Account > Close Virtual Account > Initiate Closure
3. Select the account which has GBP currency.
4. Check the 'Accrued Interest'.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.