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Error - 'System cannot process the request, please try again later.' Is Observed When Verifying Wrong BIC on Domestic SEPA Credit Payment. (Doc ID 2775618.1)

Last updated on MAY 11, 2021

Applies to:

Oracle Banking Digital Experience - Version 20.1.0.0.0 to 20.1.0.0.0 [Release 20]
Information in this document applies to any platform.

Symptoms

When attempting to verify with a wrong input value in BIC (Bank Identification Code) on SEPA (Single Euro Payments Area) Credit Payment, the following error occurs.

ERROR
-----------------------
System cannot process the request, please try again later.

Expected Response: Invalid BIC Code.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to OBDX application.
2. Navigate to Payments > Payments and Transfers > Adhoc Payment > Domestic > Select Network Type -> SEPA Credit
3. Enter invalid BIC or or random characters.
4. Click Verify.
5. Applications displays error message - System cannot process the request, please try again later.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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