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PACS 004 GENERATION, REPARI QUEUE CANCEL ACTION (Doc ID 2775637.1)

Last updated on MAY 11, 2021

Applies to:

Oracle Banking Payments - Version 14.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.3.0.0.0 version, Implementation Support

PACS 004 GENERATION, REPARI QUEUE CANCEL ACTION

Bank processed an pacs 008 incoming and transaction is placed at repair queue.
Bank is trying cancel action to return back this transaction and generate pacs 004 message.
In the moment that they press ok button after they have populated all the necessary details they are facing the error code fail to save.


ERROR
-----------------------
SYSERROR



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Process an pacs incoming which goes in repair
2. Cancel the above

Cause

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In this Document
Symptoms
Cause
Solution
References


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