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Unable to make loan repayment - CL-PMTV32 (Doc ID 2775686.1)

Last updated on MAY 13, 2021

Applies to:

Oracle FLEXCUBE Universal Banking - Version 11.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.8.0.0.0 version, Production Support-CET

When attempting to make a loan repayment from the customer account which is a non performing account
the following error occurs.

ERROR
-----------------------
CL-PMTV32 : Amount_paid + Amount capitalized cannot be greater then the amount due


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Select a loan contract for which repayment to be done.
2. Ensure loan account is non performing
3. Ensure already adjusted amount is not updated properly.
4. Try to make the loan repayment.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot continue making repayment as per the customer instruction.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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