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Payment Amount Is Not Allocating As Per The Spread (Doc ID 2775998.1)

Last updated on MAY 21, 2021

Applies to:

Oracle Financial Services Lending and Leasing - Version 14.10.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Payment amount is not allocating as per the spread

EXPECTED BEHAVIOR
-----------------------
Payment should allocate to the account as per the spread used.

STEPS
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The issue can be reproduced at will with the following steps:
1. On board a loan account.
2. Make a note of the spread used.
3. Do the payment to the respective account.
4.Verify the payment allocation under Customer service-->Transaction history-->Transactions.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, customer having issue in account transaction after making the payment.

Cause

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In this Document
Symptoms
Cause
Solution


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