Unable to liquidate the bill contract - BC-GR78
(Doc ID 2776867.1)
Last updated on MAY 17, 2021
Applies to:
Oracle FLEXCUBE Universal Banking - Version 11.8.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.8.0.0.0 version, Production Support-CET
When attempting to liquidate the bill contract
the following error occurs.
ERROR
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BC-GR78 : IE code in shipping bill xxx not matching with IE code of bill
STEPS
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The issue can be reproduced at will with the following steps:
1. Take a bill contract which is to be liquidated
2. Ensure bill goods receipt in not updated for partial realization
3. Try to liquidated the bill by realizing the goods receipt.
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot liquidate the bill contract and settle the customer account.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |