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User Is Unable To View Uploaded Logo After Applying Theme For Retail User (Doc ID 2777001.1)

Last updated on MAY 26, 2021

Applies to:

Oracle Banking Digital Experience - Version 19.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Unable to view uploaded logo after applying theme for retail user.

EXPECTED BEHAVIOR
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Uploaded logo should be visible in users profile after applying the theme.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login as superadmin
2. Click on toggle menu and navigate to User Experience-->Manage Brand.
3. Select desired theme and click on view
4. Click on edit, Upload logo under asset.
6. click on update and save.
7. Login as Retail user
8. Go to profile and select theme
9. click on apply, Theme get applied but new logo is not updated

Cause

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In this Document
Symptoms
Cause
Solution
References


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