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ERROR - 'The system has detected an error, please contact the Bank Administrator via secure message or on tel' is Displayed on the User Dashboard If the Current Date of OBPM and FCUBS is Different. (Doc ID 2777662.1)

Last updated on MAY 24, 2021

Applies to:

Oracle Banking Digital Experience - Version 20.1.0.0.0 to 20.1.0.0.0 [Release 20]
Information in this document applies to any platform.

Symptoms

When attempting to login into the OBDX application,
the following error occurs.

ERROR
-----------------------
'The system has detected an error, please contact the Bank Administrator via secure message or on tel. xxx xxxxxxx'.


STEPS
-----------------------
The issue can be reproduced at will with the following steps when the current date of OBPM and FCUBS is different:
1. Login into an OBDX application.
2. Above mentioned error is encountered.

Cause

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In this Document
Symptoms
Cause
Solution
References


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