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Blank Screens Are Displayed under Different Administrator Modules (Approvals, Onboarding, File Upload, Account Access, Reports) (Doc ID 2777700.1)

Last updated on MAY 21, 2021

Applies to:

Oracle Banking Digital Experience - Version 20.1.0.0.0 to 20.1.0.0.0 [Release 20]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Empty screen is displayed on below mentioned Administrator screens
1. Approvals - Workflow Management
2. Approvals - Rules Management
3. Onboarding - Party Preferences
4. Onboarding - Party to Party Linkage
5. File Upload - File Identifier Maintenance
6. File Upload - User File Identifier Mapping
7. Account Access - User Account Access
8. Reports - User Report Mapping


EXPECTED BEHAVIOR
-----------------------
Empty screen should not be displayed.

STEPS
-----------------------
The issue can be reproduced with the following steps:
1. Login via superadmin. Navigate to any of the screens Mentioned above. The screens will be empty.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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