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E Statement Subscription Failed Due to "Invalid Branch Code" Error From Host (Doc ID 2778059.1)

Last updated on MAY 27, 2021

Applies to:

Oracle Banking Digital Experience - Version 19.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to subscribe for e-Statement,
the following error occurs.

ERROR
-----------------------
E Statement subscription failed.


ERROR FROM HOST
-----------------------
GW-ROUT0006


OBDX LOG
-----------------------
java.util.prefs.BackingStoreException: Missing entry for MessageMapperConfig
at com.ofss.fc.infra.config.Configurations.keysSpi(Configurations.java:131)
at java.util.prefs.AbstractPreferences.keys(AbstractPreferences.java:699)
at com.ofss.digx.extxface.message.ExternalSystemMessageMapperFactory.(ExternalSystemMessageMapperFactory.java:70)
at com.ofss.digx.extxface.message.ExternalSystemMessageMapperFactory.(ExternalSystemMessageMapperFactory.java:15)
at com.ofss.digx.extxface.message.ExternalSystemMessageMapperFactory$SingletonHolder.(ExternalSystemMessageMapperFactory.java:46)
at com.ofss.digx.extxface.message.ExternalSystemMessageMapperFactory.getInstance(ExternalSystemMessageMapperFactory.java:55)
at com.ofss.digx.extxface.response.AbstractResponseHandler.analyseResponse(AbstractResponseHandler.java:492)
at com.ofss.digx.extxface.dda.ubs124.impl.DemandDepositAccountAdapterResponseHandler.checkUBSResponseModifyEStatementPrefWithEmail(DemandDepositAccountAdapterResponseHandler.java:346)
at com.ofss.digx.extxface.dda.ubs124.impl.DemandDepositAdapter.updateEStatementPreferences(DemandDepositAdapter.java:453)
at com.ofss.digx.domain.dda.entity.repository.adapter.AbstractRemoteDemandDepositRepositoryAdapter.updateEStatementPreferences(AbstractRemoteDemandDepositRepositoryAdapter.java:182)
at com.ofss.digx.domain.dda.entity.repository.DemandDepositRepository.updateEStatementPreferences(DemandDepositRepository.java:175)
at com.ofss.digx.domain.dda.entity.DemandDepositAccount.updateEStatementPreferences(DemandDepositAccount.java:823)
at com.ofss.digx.app.dda.service.core.DemandDeposit.updateEStatementPreferences(DemandDeposit.java:1163)
at com.ofss.digx.appx.dda.service.DemandDeposit.updateEStatementPreferences(DemandDeposit.java:496)


<[< 522-2171-0594-5517-4544 >] Exception has occured while getting response object of com.ofss.digx.app.account.dto.dda.EStatementPreferencesUpdateRequestDTO inside the requestAdHocStatement method of com.ofss.digx.extxface.dda.ubs124.impl.DemandDepositAdapter for com.ofss.digx.app.account.dto.dda.EStatementPreferencesUpdateRequestDTO@5d21d917. Exception details are com.ofss.digx.infra.exceptions.Exception: E Statement subscription failed.
com.ofss.digx.infra.exceptions.Exception: E Statement subscription failed.
at java.lang.Thread.getStackTrace(Thread.java:1162)
at com.ofss.digx.infra.exceptions.ExceptionTransformer.buildException(ExceptionTransformer.java:457)
at com.ofss.digx.infra.exceptions.ExceptionTransformer.build(ExceptionTransformer.java:892)
at com.ofss.digx.extxface.response.AbstractResponseHandler.analyseResponse(AbstractResponseHandler.java:472)
at com.ofss.digx.extxface.response.AbstractResponseHandler.analyseResponse(AbstractResponseHandler.java:497)
at com.ofss.digx.extxface.dda.ubs124.impl.DemandDepositAccountAdapterResponseHandler.checkUBSResponseModifyEStatementPrefWithEmail(DemandDepositAccountAdapterResponseHandler.java:346)
at com.ofss.digx.extxface.dda.ubs124.impl.DemandDepositAdapter.updateEStatementPreferences(DemandDepositAdapter.java:453)
at com.ofss.digx.domain.dda.entity.repository.adapter.AbstractRemoteDemandDepositRepositoryAdapter.updateEStatementPreferences(AbstractRemoteDemandDepositRepositoryAdapter.java:182)
at com.ofss.digx.domain.dda.entity.repository.DemandDepositRepository.updateEStatementPreferences(DemandDepositRepository.java:175)
at com.ofss.digx.domain.dda.entity.DemandDepositAccount.updateEStatementPreferences(DemandDepositAccount.java:823)
at com.ofss.digx.app.dda.service.core.DemandDeposit.updateEStatementPreferences(DemandDeposit.java:1163)
at com.ofss.digx.appx.dda.service.DemandDeposit.updateEStatementPreferences(DemandDeposit.java:496)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login as a corporate user.
2. Account>>Current and savings>>Overview>>Select Account>>E-Statement button


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot subscribe for e-statement.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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