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Accounts and Account Transactions PDF Download Fails in IBM AIX (Doc ID 2778095.1)

Last updated on MAY 27, 2021

Applies to:

Oracle Banking Digital Experience - Version 19.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
The downloaded account transaction PDF does not open.

EXPECTED BEHAVIOR
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Valid readable PDF should be downloaded.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login as any corporate maker
2. Go to Account>>Current and savings>>Overview>>Select an account
3. Click on Download button>>Select PDF
4. Try to open the downloaded PDF, observe that it does not open.

NOTE
-----------------------
Same behavior observed in accounts summary as well.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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