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Duplicate Credit Score Cards during application decision process (Doc ID 2778572.1)

Last updated on MAY 27, 2021

Applies to:

Oracle Financial Services Lending and Leasing - Version 14.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Duplicate Credit Score Cards Records

User noticed system has duplicate applicant score card records for few applications during the decision process of application.

EXPECTED BEHAVIOR
-----------------------
System should create one credit score record in the applicant score card table.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create new application with primary and secondary applicant.
2. Check for the applicant credit score details.
3. System should create one record for the applicant credit score card details, but currently system creating an duplicate score cards.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot one credit score card record for the applicant specified in the applications.

Cause

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In this Document
Symptoms
Cause
Solution


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