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WATCHLIST_FUZZYMATCH TASK IN KYC BATCH FAILED WITH 255 ERROR CODE AFTER INSTALLING AAI 80760ML (Doc ID 2780226.1)

Last updated on MAY 28, 2021

Applies to:

Oracle Financial Services Know Your Customer - Version 8.0.0 and later
Information in this document applies to any platform.

Symptoms

After installing following AAI 80760, we are receiving failure in Watchlist_FuzzyMatch task in KYC batch with 255 Unix error code as follows:

[18-05-21 15:08:32,950 GMT PM] [INFO ] [BACKEND] [SYSADMN] [DMT][Postman]~[invokeTask]~Calling DTServer...
[18-05-21 15:08:32,953 GMT PM] [INFO ] [BACKEND] [SYSADMN] [DMT][Postman]~[invokeTask]~Invoking executable as :
[/u01/app/oracle/product/OFSAA/FCCM8/ficdb/bin/DTServer,FCCMINFO_1584613743790_20210318_1, TRANSFORM DATA, Task36, 20210318,EDW,FCCMINFO,Watchlist_FuzzyMatch,"$RUNID
=1582738306910","$PHID=WLS_PRocess","$EXEID=1584613743790","$RUNSK=8"]
[18-05-21 15:08:33,573 GMT PM] [INFO ] [BACKEND] [SYSADMN] [DMT][Postman]~[invokeTask]~Logs from executable :
[18-05-21 15:08:33,573 GMT PM] [INFO ] [BACKEND] [SYSADMN] [DMT][Postman]~[invokeTask]~Executable returned : 255

We have restarted OFSAA services several times, but Watchlist_FuzzyMatch task in KYC batch was always failing with 255 Unix error code.

Only when we removed Watchlist_FuzzyMatch task from KYC batch, we were able to restart and finish the batch.

We would like to understand what would be the reason for that 255 failure in Watchlist_FuzzyMatch task and how we could prevent it to happen again.

Cause

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In this Document
Symptoms
Cause
Solution
References


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